Terms and Conditions

Last Updated: August 28, 2026

Welcome to the SK Pro Cleaning Co., LLC website located at https://skprocleaning.com/ (“Site”). By accessing or using our website, booking residential cleaning services, or communicating with us, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our Site or services.

1. Services Provided

SK Pro Cleaning Co., LLC provides professional residential cleaning services. Specific service details, pricing, scheduling, and inclusions are provided during the booking process or via customized quote estimates.

2. Booking & Cancellation Policy

  • Scheduling: Bookings must be made via our website form, phone, or authorized scheduling tools.
  • Access to Property: Clients must ensure our cleaning team has safe, timely access to the property at the scheduled date and time.
  • Cancellations & Rescheduling: If you need to cancel or reschedule your service appointment, please provide us with advance notice. Cancellations made with short notice may be subject to a cancellation fee as specified at the time of booking.

3. SMS & Text Messaging Program Terms

By providing your phone number to SK Pro Cleaning Co., LLC via web forms, quote requests, or direct contact, you explicitly consent to receive SMS text communications from us.

  • Program Description: SK Pro Cleaning Co., LLC sends SMS text messages regarding appointment confirmations, service arrival notifications, scheduling reminders, quote details, invoice updates, and direct customer support communications.
  • Message Frequency: Message frequency varies based on customer account activity and booked cleaning services (typically 2–4 messages per booked service or quote request).
  • Cost & Fees: Message and data rates may apply for any messages sent to you from us and to us from you. Check your mobile carrier plan for details.
  • Opt-Out Instructions: You can cancel the SMS service at any time. Text STOP to opt out. After you send STOP, we will send you a single confirmation SMS confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you re-subscribe.
  • Support & Help: If you are experiencing issues with the messaging program, text HELP for more assistance, or contact us directly at info@skprocleaning.com or call us at 980-446-2626.
  • Carrier Liability: Wireless carriers are not liable for delayed or undelivered messages.

4. Privacy Policy

Your use of our Site and SMS services is also governed by our Privacy Policy. SK Pro Cleaning Co., LLC respects your privacy. We strictly collect contact information directly from end-users and do not sell, rent, or share mobile phone numbers or SMS consent data with third parties or affiliates for marketing purposes. Please review our Privacy Policy at https://skprocleaning.com/privacy-policy for full details.

5. Limitation of Liability

To the fullest extent permitted by law, SK Pro Cleaning Co., LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services or website.

6. Changes to Terms

SK Pro Cleaning Co., LLC reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any updates will be posted on this page with an updated “Last Updated” date.

7. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us: